Privacy
This site has one form. This page says exactly what that form collects, why, and what happens to it afterwards.
Section 01
What the enquiry form collects.
- Name
- So a reply can be addressed to a person rather than to an institution.
- Institution
- To understand the setting the enquiry comes from before answering.
- Email address
- The only channel we use to reply. It is not added to any mailing list.
- Subject area
- To route the enquiry to the people who do that work.
- Message
- The enquiry itself, kept as written.
- Referring page
- The page the form was opened from, which tells us which service prompted the enquiry.
- Browser identification
- The user-agent string sent by your browser, kept for triage when a submission arrives malformed.
Section 02
How it is handled.
- Where it is held
- A database operated by this company on infrastructure it controls. Enquiries are not sent to a third-party form service or a CRM.
- Who reads it
- The people who would carry out the work, and the person who answers correspondence. Nobody outside the company.
- How long
- For as long as the enquiry may still lead to work, and then as part of the correspondence record. Ask us to delete it and we will.
- Marketing
- None. An address given in an enquiry is used to answer that enquiry and for nothing else.
- Sharing
- We do not sell, rent or share enquiry data. It is disclosed only where the law requires it.
Section 03
The security check.
The form is protected by Cloudflare Turnstile, which confirms that a submission comes from a person rather than an automated script. To do that it runs in your browser and sends a token to Cloudflare for verification, along with your IP address.
We receive only the pass or fail result. Cloudflare's handling of that check is governed by its own privacy terms, and this is the only third-party service involved in the form.
Section 04
Asking for a copy, or for removal.
Write to [email protected] from the address you used, and ask for a copy of what we hold or for it to be deleted. We will do it and confirm in writing.
If something on this page turns out to be inaccurate, that is a fault worth reporting, and we would rather hear about it than not.